What is the check-in and check-out policy at The Merchant Hotel?
Check-in is at 15:00 and check-out is by 12:00.
110 photos
The Merchant Hotel – A Favorite for Families in Belfast
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Key details
About the Hotel
16 Skipper Street, Belfast, BT1 2DY,
- Close to the Big Fish
Perfect
9.0
9.3
4.7
4.5
5 AA Red Star hotel in Belfast's Cathedral Quarter
Amenities & Services
The Merchant Hotel is a Grade I Listed building dating back to 1860, occupying the former Ulster Bank headquarters. The property offers a
Rooms & Suites
All rooms are individually furnished with original artwork, black-out blinds, and spacious en suite marble bathrooms. Guests choose between
Dining & Bars
The
Spa & Wellness
The spa has 5 treatment rooms and a
Location & Nearby Attractions
The hotel sits in the
Highlights
Award: Best UK Hotel 2011 - International Hotel Awards
Building: Grade I Listed former Ulster Bank (1860)
Dining: Great Room Restaurant with domed ceiling
Spa: 5 treatment rooms + hydrotherapy area
Wellness: Rooftop hot tub & gymnasium
Entertainment: Live jazz 7 nights at Bert's Jazz Bar
“This hotel distinguishes itself with its commitment to blending historic charm and contemporary luxury in Belfast's Cathedral Quarter. I'm particularly impressed by the unique spa, rooftop hot tub with city views, and Michelin-quality dining, making it a standout destination for those seeking distinctive experiences. Its combination of elegance, personalized service, and prime location solidifies its place as a premier hotel.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Double Room2 persons27 sq. feet1 King-size bedHeatingroom details- Suite2 persons42 sq. feetAir conditioningBathtubroom details
- Deluxe Double or Twin Room2 persons27 sq. feet1 King-size bedAir conditioningBathtubroom details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Free Wi-Fi in public areas
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Guests at The Merchant Hotel are invited to explore a culinary tapestry woven with local flavors and timeless traditions. Whether indulging in a heartwarming breakfast, a delightful lunch, or an elegant high tea, the onsite dining options offer a perfect blend of charm and gastronomic delight.
The Merchant Hotel Location
16 Skipper Street, Belfast, BT1 2DY,
Explore Belfast
Explore Belfast
City Hall
9 minutes' walk
City Hall features stunning architecture and public gardens. Free guided tours detail its rich history and Northern Ireland's governance.
St George's Market
8 minutes' walk
Renowned for its vibrant atmosphere, this market offers local food and crafts. Open Fridays to Sundays, it's a hub for culture and community.
The Big Fish
5 minutes' walk
This iconic fish statue celebrates Belfast's maritime heritage. The ceramic tiles depict the city's history, providing a perfect photo spot.
Belfast Cathedral
5 minutes' walk
Famous for its magnificent architecture and stunning mosaics, this cathedral hosts concerts and services. A peaceful spot in the city.
Belfast Bike Tours
10 minutes' drive
Offering guided bike tours of Belfast, this exhilarating activity showcases murals and landmarks. Rentals available for self-guided exploration.
Yoga in the Park
25 minutes' walk
Relaxing yoga sessions in Ormeau Park. Classes suitable for all levels, providing a tranquil environment away from the urban hustle.
The Cloth Ear
1 minute' walk
This trendy pub serves hearty local dishes and craft beers. A relaxed atmosphere, perfect for a post-exploration meal.
Pizza Punks Belfast
1 minute' walk
Offering customizable pizzas, this vibrant eatery is great for families. Casual vibe with delicious options for all tastes.
The Spaniard
1 minute' walk
A cozy bar with a lively ambiance, serving Spanish tapas. Ideal for sharing with friends or enjoying a quiet evening.
The SSE Arena
13 minutes' walk
Home to major music and sports events, the arena buzzes with energy. Check the schedule for concerts and exhibitions throughout the year.
Grand Opera House
14 minutes' walk
This historic venue hosts a range of performances, including musicals and plays. A stunning setting for an evening of culture.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 01:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel The Merchant provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
Italian
Year renovated:
2010
Number of floors:
6
Number of rooms:
43
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Excellent food
Swift service
Helpful reception
Impressive public areas
Cons
Early noise
Guest reviewsbased on 268 reviews
cameron from united kingdom
Couple
suite
3 nights in November 2025
|
Reviewed: February 10, 2026
9.3/10
superb stay
amazing architecture top notch service spacious room classy staff
The architecture was indeed amazing. the service was top notch! my room was spacious and luxurious with a great shower and bed. the staff really excelled. They were classy, professional, and kind.
the noise from a nearby club continued until after 2am.
Location
10/10
the hotel is at the heart of the city centre. this makes it easy to walk everywhere. there are many shops and restaurants within easy reach of the front door.
Facilities
9/10
breakfast was fabulous and beautifully served. the dining room is gorgeous. there is also a cocktail bar with fantastic staff. live music makes it a relaxing place for drinks.
Rooms
9/10
the large family room included prosecco. gifts and chocolates were in the room upon arrival. the rooms were immaculate and cleaned daily. turn down service was provided each night with chocolates.
0 Helpful
|
Bernard from France
Couple
Suite
3 nights in November 2025
|
Reviewed: January 16, 2026
9.5/10
pure luxury!
fine building exquisite details cocktail room
the building itself was fine. it really makes you feel like you are in a castle. our suite was unbelievable, it had so many exquisite details. the cocktail room and berts jazz bar were perfect and so super clean!!!
i wish they would add a few more cocktail options to the hot tub drinks menu, perhaps offering some lighter, more refreshing choices.
Service
9/10
the waiting staff showed great anticipation of needs, a sign of excellent service. reception was very helpful with queries and fulfilled my request for specific rooms, which i found very accommodating. the concierge service was also very excellent.
Location
10/10
the location is central, surrounded by many really good restaurants and bars. it's easy to get around on foot and explore what the area has to offer, so it's very practical. having such convenience really adds to the experience.
0 Helpful
|
Aiden from Ireland
Couple
Suite
3 nights in November 2025
|
Reviewed: January 11, 2026
9/10
luxurious stay
spacious room immaculate room classic touch
the rooms were spacious and immaculate i found them elegantly decorated with classic touches the location is ideal for exploring the city the hotel is in the heart of everything.
0 Helpful
avery from canada
Family with children
deluxe double room
3 nights in November 2025
|
Reviewed: December 27, 2025
6/10
small tv worn furniture
I found some issues . the tv in the room was small, maybe a 32 inch. the lamps next to it were bigger! wardrobe doors had scratches. tables and sofas showed wear and tear. It did not feel luxurious to me. don't think i will stay again until the rooms get a refresh.
0 Helpful
Theodore from United States
Single
Deluxe Double or Twin Room
3 nights in November 2025
|
Reviewed: December 09, 2025
6/10
loud noise poor breakfast
The room i occupied faced skipper street. Noise from the national bar across the way persisted until late. this was disruptive to sleep. the breakfast was also not satisfactory. The cooked items were dry and tough, specifically the bacon and egg.
0 Helpful
Hudson from Canada
Couple
Deluxe Double or Twin Room
3 nights in October 2025
|
Reviewed: December 05, 2025
6/10
a decent stay
perfect location spacious room reduced menu high price
the location was perfect! the hotel is beautiful. the rooms are spacious, which i liked. i found some extra novelties like the watch shop and the rooftop hot tub. it was nice.
i think the cocktail bar wasn't worth the price. the cocktail menu has been reduced greatly in recent years and the prices almost doubled. this used to be my favorite spot! though the drinks are expensive.
0 Helpful
Dominic from United Kingdom
Single
Deluxe Double Room
4 nights in November 2025
|
Reviewed: December 03, 2025
6/10
mixed feelings ABOUT THE stay
thick dust lacking ingredients
the restaurant decor WAS first class, i admit.
some surfaces were thick with DUST and i found a champagne cork wire. i complained, SO they gave me two glasses of prosecco. the bar staff COULDN'T make a cocktail i usually order, stating they lacked ingredients. i thought this was ridiculous because Bert's bar was only a minute AWAY and could provide the ingredients.
0 Helpful
Show more reviews
FAQs
About The Merchant Hotel
What is the distance from The Merchant Hotel to the city centre?
The hotel is approximately 1 km from the city centre.
What nearby attractions can be found close to The Merchant Hotel?
Nearby attractions include Titanic Belfast (2 km), Crumlin Road Gaol (1 km), and Albert Memorial Clock (1 km).
What amenities does The Merchant Hotel offer for guests?
Amenities include free Wi-Fi, luggage storage, 24-hour reception, a bar/lounge area, and a fitness centre.
What are some dining options at The Merchant Hotel?
The hotel features three on-site restaurants, including the Great Room Restaurant, Bert's Jazz Bar, and a Veuve clicquot champagne lounge.
Is there a spa available at The Merchant Hotel?
Yes, there is a full-service spa with treatment rooms, a hydrotherapy area, and both a sauna and steam room.
What type of fitness facilities does The Merchant Hotel have?
The rooftop gym features a range of weights, cardio equipment, and an outdoor hot tub with city views.
What are the payment options accepted at The Merchant Hotel?
Accepted payment methods include American Express, Visa, Diners Club, Maestro, Solo, and MasterCard.
How far is The Merchant Hotel from the nearest bus stop?
The Custom House Square bus stop is located 0.5 km from the hotel.
What is the breakfast option at The Merchant Hotel?
Breakfast is available for an additional charge of 25 GBP.
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